trust & compliance
Safety & FAQs
Your child's safety is our absolute priority. We adhere to the strictest industry
standards to ensure every event is fun, secure, and worry-free.
£5 Million Insurance
Full public liability coverage for complete peace of mind at any venue or private home.
PIPA Tagged
All inflatables are rigorously tested annually to EN14960 standards by independent inspectors.
Professional Setup
Expertly installed by RPII-trained staff who ensure anchors and blowers are perfectly secured.
Rules of Play: Always
Adult Supervision
A responsible adult must supervise the inflatable at all times while in use.
Age-Matched Groups
Ensure users are of a similar age and size to prevent accidental collisions.
Clear Front Step
Keep the inflatable entrance clear to allow safe entry and exit for children.
Rules of Play: Never
No Shoes or Sharp Objects
Footwear, glasses, jewelry, and badges must be removed before entering.
No Face Paint or Food
Face paint, silly string, food, and drinks are strictly forbidden as they damage materials.
No Somersaults or Flips
Acrobatics are high-risk on inflatables and are not permitted under any circumstances.
Weather Safety Policy
In accordance with HSE guidelines, we cannot operate inflatables in wind speeds (including gusts) exceeding 24 mph (Beaufort Scale 5). Our team monitors the forecast leading up to your event.
In the event of heavy rain or high winds, we offer a free cancellation or reschedule.
Hygiene Protocol & Anti-Viral Cleaning
We take hygiene seriously. Every piece of equipment is
cleaned with high-grade, child-safe anti-viral disinfectant
before and after every hire.
Hospital-grade sanitization
Non-toxic & hypo-allergenic solutions
Frequently Asked Questions
Everything you need to know about hiring a bouncy castle with Love2Bounce. We make
your event planning stress-free and fun.
Full Terms & Conditions
You can book online instantly using our [Check Availability] tool. Or call us on [Phone Number].
Yes, we require a small deposit of £20 to secure your date. The remaining balance is due on delivery (Cash) or 24 hours before (Bank Transfer).
You can cancel free of charge up to 7 days before. Cancellations within 24 hours may incur a fee. See our [Terms & Conditions] for full details.
Delivery & Setup
Delivery is free within our “Green Zone” (typically within 5 miles of our depot). Outside of this area, we apply a small travel fee ranging from £10 to £20 to cover fuel and staff time. Enter your postcode above for an exact calculation.
We need a clear path at least 3ft wide (standard garden gate). We cannot go up steep stairs or through houses with muddy trolleys.
Yes, but only approved parks in [Boroughs]. You must have written permission from the council.
Safety & Weather
Delivery is free within our “Green Zone” (typically within 5 miles of our depot). Outside of this area, we apply a small travel fee ranging from £10 to £20 to cover fuel and staff time. Enter your postcode above for an exact calculation.
Yes, but only approved parks in [Boroughs]. You must have written permission from the council.